Understanding return policies Did you know? If you don't get the item you ordered on Artbuy.com.au your purchase may be eligible for Art BuyMoney Back Guarantee.

Can fully refund not after 14 days. If our customers are not happy with the art work please deliver it back to us and you will get full refund

Satisfaction is our main goal

Important information for customers: your legal right to return goods

  • As an Australian consumer, you have a legal right to return goods purchased from a business and to obtain a repair, replacement or refund if the goods:
  • Are faulty or develop a fault within a reasonable period of time after purchase
  • Are not fit for purpose (i.e. they don't do what the seller said they would do)
  • Don't match the seller's description or sample
  • Are of unacceptable quality, or Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.